Customer Testimonials

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Google Feb 25, 2024

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Google Feb 24, 2024

Service was excellent. Personnel courteous to my needs.

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Facebook Feb 23, 2024

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Google Feb 23, 2024

Dan always does a great job, is honest and fair and tells you as it is. We love the new car too.

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Google Feb 22, 2024

It is amazing in such a fast pace of our World that all the people who helped me (especially Ethan Winters) took their time with me and answered all my questions. THANKS

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Google Feb 21, 2024

The team at Bachman Chevrolet was fantastic to work with and extremely transparent throughout the buying process. My salesperson Tammy Farmer was always available to answer any questions and her manager Creed Fowler also worked closely with me on my long distance vehicle purchase which gave me total confidence in our deal.

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Google Feb 21, 2024

Great experience dealing with Dave Neison and Creed Fowler purchasing multiple vehicles. They did not charge me over retail on high demand vehicles like multiple other dealerships did. Much appreciated and will continue to do business with. Great communication, and most commendably repeat unprompted follow-up which is a rare quality today. Thanks again!

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Google Feb 21, 2024

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Google Feb 19, 2024

I purchased a 2024 Equinox RS on 2/16/2024 at Bachman. My Sales person was Harry Anthony. Harry immediately greeted me at the door when I got to the dealership. He offered me a beverage and made the experience very smooth and comfortable from the start. He was a very active listener and asked me what I was looking for and made sure to provide info that met my needs. He showed me the equinox RS and gave a full overview of the vehicle as well as a test drive. He gave me a full tour of the facility, even showing me where ...

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Google Feb 19, 2024

Salesperson Tyara Newby was great!

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Google Feb 17, 2024

The service was excellent as always. Tony Renfro is a Professional Service Advisor.

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Google Feb 17, 2024

Jordan Heatherly was my salesman and he was phenomenal throughout the buying process. Kept me up to date on everything and has great communication skills. Bachman has earned my continued business.

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Google Feb 15, 2024

Service was amazingly patient with me, despite the fact that I couldn't afford to fix/move my car for a while. Not to mention, we had good, open communication. If I ever get another GMC brand vehicle, I would gladly come back to Bachman! (But the one I took to service burned me...I may not 😂)

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Google Feb 15, 2024

They took good care of my car.

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Google Feb 14, 2024

Love bringing my car to a dealership who appreciates its customers. The work is A+ and the folks are polite.

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Google Feb 14, 2024

Good service from very professional staff.

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Google Feb 14, 2024

The team was awesome and more than helpful! Did exactly what they said and no surprises. Great experience for a bad situation.

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Google Feb 14, 2024

Everyone was friendly hospitable couldn't have been more perfect

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Google Feb 12, 2024

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Google Feb 12, 2024

Quick, Friendly and trust that I got a great deal on my new car.

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Google Feb 11, 2024

Traveled to Louisville mid week. Driving our 2018 Tahoe. Transmission goes out. Towed to Bachman Service Dept. response time was immediate, informative! Parts were in stock. Turnaround from drop off to drive off, 36 hrs. Just incredible service and professional work! Highly recommend Conrad and the Bachman Seevice team for your Chevrolet needs!

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Google Feb 9, 2024

Had oil changed,service was fast and informative.

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Google Feb 9, 2024

We have been looking at multiple dealerships and I would like to say that our experience here with test drive and salesperson was excellent! Not to mention the same salesperson had worked with us prior to our visit via text and he was utmost professional and helpful! He went above and beyond to always respond quickly and worked so hard to send us vehicles to fit our needs and budget. We were truly Impressed with the professionalism here. We felt comfortable and we're not pressured in any way. I highly recommend this dealership, thanks!

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Google Feb 7, 2024

I knew the car I wanted to buy and was able to put a hold/deposit on it over the phone. I have anxiety especially with past experiences at dealerships. Bachman allowed me to complete most of the paperwork virtually which helped ease my mind - resulting in less time at the dealership. When I arrived to pickup my Trax I completed the paperwork within 45 minutes. We did have to wait about an hour for the financing department. Then 45 minutes with the financing people to finish buying the car. It made the car buying process less than three hours.

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Google Feb 5, 2024

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Google Feb 5, 2024

Great customer service and quickly completed all work. Conrad is a pleasure to work with.

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Google Feb 5, 2024

The infotainment system on my Silverado went out while we were traveling and Bachman Chevrolet got us in early in the morning and diagnosed the issue. Thanks!

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Google Feb 5, 2024

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Google Feb 5, 2024

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Google Feb 3, 2024

Quick and courteous.

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Google Feb 2, 2024

Excellent, I came in knowing the exact vehicle I wanted. Duane was helpful in assisting me with a quick test drive and getting all the paperwork completed. 10/10 will return in the future.

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Google Feb 2, 2024

Quick and easy service.

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Google Feb 2, 2024

Tony Remfry has been taking care of me in the service department for years. My car is 15 years old. I bought it at Bachman . Tony is kind and caring. The young man who is in charge of the service came in to give me my keys. I wouldn't take my car anywhere else. I was just there for a service call. Everyone is kind and caring. Thanks. Jan Watts.

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Google Feb 1, 2024

They were all great. Bachman is the only place l would take my cars. I recommend it highly to friends. Tony Remfry is always so helpful.

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Google Feb 1, 2024

Excellent service. I was in and out in no time. Everyone was very friendly and polite

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Google Feb 1, 2024

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Google Jan 31, 2024

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Google Jan 31, 2024

Huge thank you to Bachman Chevrolet, in particular my saleswoman Tyara Newby! I drove 5 hours from Chicago area because the dealers near me kept behaving dishonestly. Other dealerships were doing things like changing the online price of a car while I was out test driving it, refusing to honor their own (very recent) quote, or just straight up trying to waste my time so that I would cave on needless upcharges. I walked out every time. Bachman Chevrolet stayed true to their word on price, quality, and since we handled a few things ahead of time they were even able ...

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Google Jan 31, 2024

Devin was great and very helpful just like always at Bachman.

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Google Jan 28, 2024

The process was fast with no hassling

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Google Jan 27, 2024

Fast and friendly service!

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Google Jan 27, 2024

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Google Jan 26, 2024

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Google Jan 26, 2024

Was very pleased with jay. He set me up with a beautiful trail boss and was a great guy. Very energetic with his work and had a great attitude. Very pleased with my experience at Bachman and with jay.

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Google Jan 25, 2024

Shane Diggs treats me always with respect and delivers. But having an issue with pricing. $65.00 to check s battery. Not good. Oil changes are getting ridiculously high. I can go other places a lot less. Please look at pricing structures. I feel it’s not right. Thanks, Enjoy your day! Paul Osting

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Google Jan 25, 2024

Bachmann Chevy gave excellent service for my 2019 Bolt EV. My only complaint is that it took all day even though I was on time for an 8:15 a.m. appointment.

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Google Jan 25, 2024

Great quality at reasonable price!!

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Google Jan 23, 2024

Yes, got an appointment. Took it in two hours later my truck was ready with the awful service. Very good thank you.

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Google Jan 22, 2024

Your service was excellent regarding my vehicle and my waiting time. Thank you

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Google Jan 21, 2024

I had come across a particular Chevrolet Corvette that had peaked my interest from this dealership, online. Doug Bowman was assigned as my sales representative when I had inquired about it. He was courteous, professional, and very helpful with providing information about the history and the overall condition of the vehicle. Doug answered all of my questions prior to my arrival to the dealership so I knew exactly what to expect on the day that I flew into town. The purchasing experience was seamless and straightforward. The Corvette has been an excellent addition to my vehicle collection. I highly recommend ...

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DealerRater Jan 20, 2024

I had come across a particular Chevrolet Corvette that had peaked my interest from this dealership, online. Doug Bowman was assigned as my sales representative when I had inquired about it. He was courteous, professional, and very helpful with providing information about the history and the overall condition of the vehicle. Doug answered all of my questions prior to my arrival to the dealership so I knew exactly what to expect on the day that I flew into town. The purchasing experience was seamless and straightforward. The Corvette has been an excellent addition to my vehicle collection. I highly recommend ...

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Google Jan 20, 2024

Friendly service took care of me on the. cost Of work. I have purchased 8 vehicles from this dealership.

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Google Jan 20, 2024

Heater was not blowing hot air just cold air. And my engine light was on. They flush my lines and I now i have heat. That also fix my engine light too. Im happy that I have heat again. Thank you so much. Always good service

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Google Jan 19, 2024

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Google Jan 19, 2024

Arturo Luna sold me a used car and was very helpful and answered all my questions. He listened to my negotiations and cut me a deal on a used vehicle that I’ve been enjoying! The place was clean, comfortable, and it took very little time to make the purchase.

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Google Jan 18, 2024

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Google Jan 18, 2024

Great

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Google Jan 17, 2024

Recently had Bachman Chevrolet service my Tahoe. Was completed in the promised timeframe with no surprises.

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Google Jan 17, 2024

This last time was great. My pass experience regarding my rear tires situation was horrible.

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Google Jan 16, 2024

Fast, friendly, professional. Knowledgeable, reasonably priced quick service

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Google Jan 15, 2024

Dropped off my truck for an oil change and it was done super quick! Drop off was an easy process as well as picking up.

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Google Jan 14, 2024

Had an amazing experience purchasing my car in this dealership. Great customer service, the staff is friendly and super attentive to all your needs. Ask for Arturo Luna, he will find the best deal and perfect match for your budget.

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Google Jan 14, 2024

Joe, in used car sales, was amazing! He reached out to me via carsguru and made the selling process quick, easy and painless. He was so kind and accommodating. I would certainly recommend anyone looking to sell their car to call Joe!

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Google Jan 13, 2024

Thank you to Tyler for such great customer service!! Our first time using Bachman and will definitely be back!

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Google Jan 13, 2024

Very good experience, very professional and polite.

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Google Jan 12, 2024

The service department at Bachman is why I will only ever my vehicles from Bachman Chevrolet. They are honest and fair. Tony Remfry and Shane Diggs are just two great stand up guys who always treat your right. Great dealership.

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Google Jan 12, 2024

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Google Jan 11, 2024

Took care of the issue and was out of there by noon

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Google Jan 11, 2024

Overall it went well. However, the sales rep was new and misguided us regarding information about apr/monthly payments. After agreeing to a credit check to receive a more accurate picture on what we were looking at she came back with numbers that were much higher. She apologized. Brought the finance guy over and he explained, and we were completely understanding but frustrated nevertheless. Once we got to signing stuff the lady in the far left cubicle (sorry cannot remember her name) was amazing. She went above and beyond to explain every detail before we proceeded. She made us feel ...

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Google Jan 11, 2024

There was an initial issue with the diagnosis, but Bachman made it right and took care of the issue.

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Google Jan 11, 2024

They have amazing service.

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Google Jan 7, 2024

Both times I have used them the people gave been friendly, courteous, and professional. The service was completed in a timely manner and never a problem.

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Google Jan 6, 2024

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Google Jan 5, 2024

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Google Jan 5, 2024

They handled every part of my third party warranty process to get my car back on the road. Shane was extremely helpful and would let me know progress as it happened. Good hands and great job.

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Google Jan 5, 2024

I bought a used vehicle, had it for 3 weeks, felt like something was wrong with it and it was confirmed the transmission needed to be replaced. Bachman did work with me with out any push back even though I signed an “As is” form. My options were to pay the difference on a newer car for $1000 or have them replace the transmission for the same amount. The newer car would actually not have been as nice as mine since I had the Titanium package. So I opted for the fix. At first I was very upset I had to pay ...

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Google Jan 4, 2024

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Google Jan 2, 2024

Wonderful service always

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Google Jan 2, 2024

Othello Bell my salesman was great and the dealership met my needs.

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Google Jan 1, 2024

I have made several purchases from your dealership. Always pleased.

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Google Dec 31, 2023

Jay and the rest of the staff made our experience wonderful. Even made our dog Gus feel like a rockstar.

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Google Dec 29, 2023

Tony Remfry and the service team worked diligently to locate my problem and replace the proper parts. They didn't stop until everything was done correctly. Everyone at Bachman is always pleasant and easy to work with.

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Google Dec 28, 2023

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Google Dec 28, 2023

Very helpful. This is my second purchase

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Google Dec 27, 2023

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Google Dec 25, 2023

Dave was great to work with. From the time we ordered the car, to the time we signed the paperwork, he was great. Even though the car we ordered was expected to take longer to come in Dave keep us updated. When he found out it was going to take longer to come he was able to secure the same vehicle with a slightly different trim package. The wife loves the vehicle and the experience we had with everyone involved on closing the deal. Have a Great Christmas and Happy New Year!

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Google Dec 24, 2023

Bachman Service Dept. I brought my Colorado in for an oil change and tire rotation. You’re Tech.’s are always courteous and very professional. I was in and out in under an hour.

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DealerRater Dec 24, 2023

I bought a used 22 F-150, at first I was going to trade my 21 Ram in on the Ford, I changed my mind last minute to not trade. Harry Anthony was my sales guy and he did an awesome job. Everything went very smooth from sale to finance, no pressure for any B.S, and unnecessary up charges. Highly recommend, so go to Bachman Chevrolet and buy a vehicle from Harry Anthony!! Lucas Henson was just as awesome as Harry! Lots of other dealers f&i guys can push more than the salesman. Not Lucas! No pressure what’s so ...

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Google Dec 23, 2023

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Google Dec 23, 2023

Great fast service. Thanks

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Google Dec 23, 2023

Tyler was very professional and made sure all services were completed

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Google Dec 22, 2023

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Google Dec 22, 2023

Top notch service! Ethan in service and Jay in paint/body shop are detail and service oriented! Much appreciated!

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Google Dec 22, 2023

I had a great person to work with.

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Google Dec 21, 2023

Conrad Hernandez is great to work with as a service advisor and the staff there was very nice and professional. Not looking forward to any service issue with my vehicle, but will be glad to visit Bachman knowing I'll be taken care of.

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Google Dec 21, 2023

Fast service! Came in on the hook, was diagnosed and fixed in one day! Very prompt

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Google Dec 21, 2023

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Google Dec 21, 2023

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Google Dec 21, 2023

Great service

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Google Dec 21, 2023


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