Customer Testimonials
Great work completed; had a/c compressor, blend door actuator and a window wiring harness repaired. Service manager is top notch!
Was just looking for a vehicle and couldn’t pass up the offer and the quality of the car. This place was honest and evaluated the options for me and my family. They have an outstanding finance department and I’m glad we stopped in. Thanks Bachman Chevrolet
Great service department! Have taken my cars in several times, for New tires, oil changes, etc. Ask for Conrad in the service department. He will make sure his team takes care of the issue. Will keep coming back for any maintenance needed.
Terry Thomas was great in communicating with me on the problem and how long it would take for the repairs to be completed. It took only 1 week where another unnamed Chevy dealership told us it would be 6-8 weeks. Thank you Bachman Chevrolet!
I have never purchased a car out of state. So I was a little leery of the whole process. However Dakota Welbourn made the whole process an enjoyable experience. He kept me updated on the status of my car sale via text and responded quickly to any questions or concerns. My husband and I were scheduled to pick up my new C8 Corvette on 8/6/2022 between 10 and 11:30 AM. However during our travel from Georgia to Kentucky, our water hose and radiator burst, leaving us stranded in Tennessee. I texted Dakota and made him aware of our situation. He was very understanding ...
I ordered a new Corvette on 1Jul2022. I was told it would be approximately a one year wait. Well it was 13 months and the team at Bachman did exactly what they said they would do including providing price protection after Chevrolet has a price increase in 2023. I am pleased with everything they did.
Jay was amazing and made the car buying process so seamless and easy.
This time the service was very quick, just wish that their prices were more reasonable.
Car running great. We had good communications
Great service in and out of there quickly
I got what I needed but it will need some work to get it fixed the way it needs to be!!
It was my 1st time going to this Bachman service center. I had a oil change. Chris Ayers performed the work. He did a great job. He was efficient and effective. He was very knowledgeable. friendly, courteous and professional. Staff was on point!
Tammy is great! She made my out of state purchase seamless and the 6 and 1/2 drive well worth it! There were a few hiccups with the titling but Tammy was still very responsive , even 3 months after my purchase. I am very appreciative of her efforts to get this handled even though it was out of her department. If you’re looking to purchase a vehicle with Bachman I would definitely recommend her!
I had an oil change. Chris, mechanic, did the work. He did a great job and he answered all questions. He was very knowledgeable, courteous and professional. You need more employees like Chris..!
Excellent service
This is the first time that I have been disappointed with the service rendered. The personal connection with the service person was not offered today. When my oil change and tire rotation were completed the following were noticed: There was significant grease in the inside door panel and steering wheel, no mention to me about the noise my tires are making, and my oil change sticker was not marked suitable to the age of my vehicle. I take great pride in keeping my vehicle in pristine condition!
Very courteous and finished much quicker than expected and cost less than expected. Everyone was extremely helpful and friendly
I was received pleasantly when I arrived at the service center. The full service of my c inar took about an hour and I was treated with respect and courtesy. Thank you.
Everything worked out good.
The service was done quickly with no B.S.
These guys made buying a new truck easy and I felt like my time was used wisely. I ordered it to tow my camper. I am currently in Missouri and rove back to get this. I would definitely buy my next vehicle from Bachman.
Partnered with Dakota on a sale from across the country. Dakota made it easy to get the car I was looking for, navigate the sales process, and coordinate for pickup of the car. I am looking forward to working with him again.
(Translated by Google) If you want a good service, I recommend Joaquín Luna. I really left happy and grateful. (Original) Si quieren un buen servicio les recomiendo a Joaquín Luna yo de verdad me fui contento y agradecido.
Excellent new car purchase experience, especially during this difficult market.
Informative and courtious. Hard to handle those costs of repair.
David and RJ were wonderful to work with
Great experience
Dave N was awesome! He was very knowledgeable about the vehicle we purchased. Was very respectful not pushy and made the process super easy! Bachman will always be the only place we purchase a vehicle!
Our salesman RJ was amazing! He helped us with our end goal and we drove home in a brand new truck!
Very friendly and comfortable atmosphere. Especially with how crazy the market of today is (June ‘22 as I’m writing this), we were able to find a perfect car for our needs. Jay Luna was our salesman and he was just the best. Wasn’t pressured at any point and he was super helpful in assisting us to get everything we needed. Highly recommend for anyone looking for a new vehicle, they will take great care of you!
Bachman has a parts delivery driver named Robert. He is a dashing gentleman with a beard. One heck of a good man. Bachman is lucky to employ him. Thank you for excellent service Robert and Bachman.
I worked with Austin Bowling from the VW location, but we ended up going with Chevy! He was there every step of the way. 10/10 recommend Bachman & Austin specifically! They spelled everything out in every detail possible, & made sure I was comfortable with everything before we started the process & through the process.
As a returning customer to Bachman only this time to sell my vehicle. Dan Daponte gave new meaning to loyalty, compassion, respect and honesty while working out the details of purchasing my vehicle. He is #1 in my books. A world class dealership with world class employees. Thank you Debra Y
It was a very fast and efficient process.
Other than a 3 hour wait for an oil change with prior appointment, everything was good.
Alan is awesome and the only one i will deal with.
The sales team at Bachman Chevrolet is second to none! Great facility and great people- Bachman Auto Group is the best!
Dakota Welbourn was a professional to work with. Thank you !
Traveled from NJ to pick up an Express cargo van I ordered in October from Mike Davenport. Dakota Welbourne was my new salesman. Dakota and the team at Bachman were courteous and very helpful! Excellent experience!!
Devin is the best, most down to earth salesman! If you’re in the market for a newer car definitely go see him! Debra was also super personable and patient when filling out financing paperwork! The two of them together made the whole experience easy breezy.
Bachman was great! They detailed the vehicle I was looking at quickly so I could take it home and show my family before I purchased. The process was quick between Friday and Saturday, and they took care of an open recall directly after my purchase. Doug Bowman knows his stuff and helped guide my purchase! Fantastic experience all around!
Dan DaPonte made ordering a car extremely easy in today’s strange car market. He was upfront with the process and the many unknowns right now. Dan was able to answer all my questions on the car and made useful suggestions on features that I may find valuable and ones that wouldn’t meet my expectations for the car.
Wonderful service experience with Shane as my advisor. Brought my Traverse in because it was making a noise in the front end. They diagnosed it, brought me into the shop and showed me the damage while it was on the lift. I told Shane we would be traveling to FL in the car within a week. He said he would order the parts and shouldn't be an issue. This was a Thursday. Parts came in Friday and I showed up Monday morning. Repairs were done by lunchtime. Awesome experience!!
Had bodywork repair on my 2021 suburban. It was a great experience from start to finish. Billy , the body shop manager, Was great to work with. They did a wonderful job on the repair and it looks like new. They Promptly communicated with me in regards to timeframe changes due to supply chain issues. Overall and excellent experience!
I just bought my 4th car from Bachman. I have been happy with their sales and service. Jeff Smith in sales is great to work with. I had a minor problem which was quicky resolved with the help of Jeff and Bill. Very happy with my new Vehicle. Thanks!!
Outstanding customer service. Communicates well. Very pleased with the overall experience.
Salesman was excellent - very knowledgeable, professional, and most helpful. Took too long to get the financial boys to do their thing but other than that all was a good experience.
Very knowledgeable staff. Eager to earn my business. Overall process completed very quickly. Good inventory on hand to choose from
This is my 3rd vehicle I’ve purchased from Bachman Chevrolet since I made my 1st new car purchase 15 yrs ago & I will always choose Bachman! They make the trade in & new purchase process easy!
My experience on the lot and with the sales team was excellent. The selection was good and I didn't feel pressured to buy. I would recommend Bachman if you are in the market for a new/used vehicle!
I put a deposit down with Mike Davenport almost 2 years ago. He kept me up to date on everything up until this past December. He has since started his own thing. Wish him nothing but the best. Dakota took over and the customer service never missed a beat. If you are looking for a C8 Corvette give Dakota a call.
I would highly recommend Bachman Chevrolet Commercial if your looking to purchase a new vehicle, ask for Barry Carnes.
Awesome people the best auto buying experience I have ever had
My experience with the service department was excellent. The work was done in a timely manner at the scheduled time. Great people to deal with!
I have been in the automotive business for eighteen years, so I expect and appreciate good service. This vehicle order was almost a two year adventure, so I feel like I know this team very well. Everyone from Mr. Fowler, Mr. Turner, and Mr. Welbourne were wonderful to work with. I am also a Kansas resident and purchased in Louisville. Obviously there are closer Chevrolet dealers to me , but I feel I made the right choice. Great Job Bachman Team!
I found a vehicle I was interested in on the internet, however I live about a 2 1/2 hour drive away. They contacted me and I ended up talking with Michael Cain. We had several phone conversations throughout the day and any questions I had were answered. Long story short, the next day I rented a trailer and drove to Louisville because after talking to Michael I was confident enough that the purchase was going to take place. After arriving,the whole experience went without any issues. Thanks Michael for the time you put into this transaction and thanks for even helping ...
Super nice salesman. Super nice people all around. Got me the exact car I wanted. Got it at a good price. Got a great price for my trade.
Doug Bowman is the greatest, easy to deal with & always willing to return your calls. Steve Farmer is also a good one.
Great experience with Doug. He was very helpful, attentive and friendly.
Bachman Chevrolet sales person, Jeff Smith was courteous and helpful when we came looking for a new car. He made sure when we found the car we liked and purchased that all the new features were demonstrated and answered all of our questions. We were never made to feel like they didn't have time for us. All employees showed respect for my husband as he is on a walker and sometimes needed help. Our experience was the best we ever had at a dealership. Thanks to the Bachman Group!
Salesman Dave Neison top notch
Someone totalled our truck so we had to get another one. I felt welcomed and taken care of from the moment I called Bachman Chevrolet. They had exactly what we were looking for at a fair price. Arturo was very helpful and now we are moving on from the wreck thanks to their great service.
The vehicle was ready more time then what they said and when the vehicle was ready we didn’t know until after 10 minutes
We were treated honestly and fairly, any questions we had were answered quickly. Probably the best experience I've ever had purchasing a vehicle.
Easy process
Everyone there was extremely polite and helpful. I could tell they truly wanted to help me with my car problems and to make it as convenient and easy for me. I have been to other dealerships for work done and Bachman far surpasses them.
Enjoyable car buying experience. No pressure. Had inventory on the lot. Salesman Dave was very knowledgeable and helped me get everything setup. Thanks to all involved!
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