Customer Testimonials
They sold me an awesome car!
Our sales rep RJ Phillips made our car buying experience like no other. He was the best I have ever dealt with when buying a car.
Up front, gotbthe job done thanks Carter HANCOCK
Everything was great
Every aspect of servicing my Equinox was easy, from making the appointment, being greeted at the specified time, having coffee in the waiting room, and checking out.
Professional and efficient. Great group to work with.
My experience purchasing a vehicle was flawless and our service was excellent!!!
Thanks for the amazing customer service. They 💯great. They fixed the issue that I was having with my vehicle.
Extremely satisfied with our second new car purchased from Bachman Chevrolet. Dave Neison has always taken care of us and we would recommend Bachman and Dave specifically to anyone in the market!
Gary was great to work with!
Great service and personnel
No nonsense, in and out experience
If you want to be treated like family at a car lot instead of a dollar sign. Go to Bachman
Bought a brand new 2023 Silverado 2500HD. Came in couple hours before closing just to browse and salesman Michael Cain helped me and worked me out a good deal on truck and trade in. Took truck home that night. Very straight forward, honest, and very helpful. Bought couple trucks from them and always been awesome.
Service writer was very helpful in diagnosing problem and checking for any recall campaigns prior to service.She also has very good customer service skills.
I forget he's name (good looking Asian American)he was very good &nice. Pretty young ladys also take care my bill so nice. Thanks for good services.
Bachmann Chevrolet has been my dealership for over 18 years. My Salesman (Larry Wilson) has worked with me for over nine years. Great person and Salesman. I believe Bachmann Chevrolet is the best dealership in the country.
Doug Bowman went above and beyond my expectations to make my purchase easy and fair. Thanks for all of the help!
Great service and friendly staff👌
Jay was great to work with and make process simple and quick.
We bought a suburban here back in august and have been thrilled with the vehicle and the service dept at Bachman. Highly recommend Devin in sales and The service dept is incredible.
Excellent buying experience
Jay Luna, what can I say? Walked in. Very welcoming. Knew exactly what needed to be done to get me into a vehicle. He did it with flying colors. Highly, Highly, highly recommend him and will go back on my next purchase! Thank you Jay! You rock
Tammy was a wonderful sales lady, she was so kind, caring & listened to me. Great dealership!
Oh Bob Phillips was great experience and knowledge of trucks was unmatched I would recommend Bachman to everyone
You can't go wrong with shopping used or new at the Bachman Chevrolet Louisville location! Friendly staff and the best sales guys in this market! Thank you again Devin!
I had a great experience with Bachman Chevrolet. I was looking for a Silverado 2500HD Custom. They had one, I live three hours away from them but that wasn’t an issue. I was able to put a deposit on the truck and drive down in a couple of days and pick it up. My salesman Arturo was great to work with. He answered all my questions. The finance team got me a better deal than I found anywhere else. I would definitely refer anyone to them.
Tammy and the staff are wonderful. We have purchased several vehicles and the customer service is great! Will only buy our cars from them from now on!
Worked with Issac and everything went great! We had ordered a car but the package we wanted still isn't available to order, so when one came in Issac was on top of getting it reserved when we asked. Issac was a lot of help making sure we got all of the rebates that we qualified for and made it a great experience. Highly recommend Bachman and Issac if you are looking for a car!
Very polite and helpful people
Jay was hands on the nicest salesman we have ever had. Very friendly and knowledgeable about our new car purchase.
They are always patient with me and I appreciate that. When it comes to my vehicle, I get scared and anxious when I have problems. They always know how to calm me down. Thanks so much!
Very nice and knowledgeable people . Will be my place to go for all my trucks mechanical needs.
Contacted Bachman Chevy back in Sept. 2020 regarding the purchase of a new C8 Corvette. I was put in contact with salesman Joe Warner. He was very pleasant and helpful and took my deposit and placed me on their list for a Corvette. This was at the height of the pandemic. Joe kept in touch with me throughout the process and kept me informed of my status on the list. Fast forward, I finally took delivery of my new 2023 C8 Corvette Stingray 2Lt Z51 on Feb 14, 2023.. The car is beautiful. It was detailed and ready for me in the showroom with ...
Outstanding experience… Dan was extremely professional and capable… I was treated well , listened too , acknowledged and taken care of.. Dave B
The service was fantastic! I always have a wonderful experience. Shane was awesome!
Everything from setting up the appointment to finishing up the payment was super easy. Everyone was friendly and helpful. Thank you for the service
This is the second vehicle my husband and I have purchased from Bachman. Our salesmen Larry and Chris are AWESOME. Never no pressure and very informative. Great pleasure to work with.
We were very pleased with the whole process of buying a car from Bachman. Our salesman Jordan Heatherly was great to work with and knew his car and worked hard to make our needs met. Deb in the business office was very professional and helpful. We would recommend Bachman highly.
When I go car hunting sometimes I walk away and go somewhere else to buy what I’m looking for because I am not getting a good deal where I am at. I feel like Jeff and company was easy to work with and I bought a car for my son. Thanks
Awesome customer service and made it a very quick and easy process!
The Bachman family of dealerships is awesome. their staff is great they took care of looking over my new used car to me. Explained everything that was going on. made it a quick easy process. on day of getting my car I was in-and-out quick. Thank you Austin B. This was are second vehicle from bachman. And we will be again.
I was super happy with my experience! I love that they don’t pressure you into anything that you don’t want. They were quick to answer my questions … friendly & professional the entire time! I would especially recommend RJ as a sales person! He is absolutely fantastic!
Corresponded with sales representative Chris Thomerson about a new vehicle. Chris was very professional and responsive. I did not end up purchasing but had a very positive experience.
My appointment was at 845 and I got there early 45 min later I was done and surprised also tks for the quick response to fixing my truck
I’ve purchased 3 cars from Bachman with Jake over the last year and a half, and every time I have had a great experience- communication, honesty, and customer service is always above and beyond. Jake was willing to answer my 500 texts over the weekend. I was able to test drive about 8 cars before making my decision on what to buy. The paperwork process was super easy, I think I was in and out in less than 45 minutes. I love my new car, and - as always - Jake is a pleasure to work with.
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Great service, quick in and out with a scheduled appointment! Ethan was a great help and very respectful
First off thank you Ryan Bachman for thinking of me, as usual you always seem to go above and beyond. My service advisor was excellent> Ethan Winters, had his game together and got me in and out in no time. Thank you Ethan, Great Job!
Our sales man was P. Jordan. He was extremely helpful and we greatly appreciated his non pressure approach. The financial officer that assisted us with all our paperwork was also extremely helpful and friendly. We had to drive about 2 hours to reach the car lot but we are glad we did.
Great buying experience, Arturo Luna, our salesman was great. Would highly recommend.
Exelente costumer services. The seller was very professional and all time trying to show me what I was looking for
Super fast, friendly staff.
Dan Daponte our salesman asked questions and learned our desires and found the auto we were looking for.
Very friendly service, took care of issues with the used truck.
Dan Daponte was very helpful during and after the sale. Listened to what we wanted and found the right car.
Helpful, no-pressure sales people - I had a great experience buying a new Chevrolet with Jay
Had a great experience in our Purchase at Bachman. RJ was patient, knowledgeable and the staff did an outstanding job in closing out the deal. Thank you!
Tom and Jeff was the best they didn't try to sell you something you didn't want I will tell everybody to go there thank y'all
The one and done best stop for sales and service. Tammy France is the best salesperson on the planet and Tony Remfry is the best Service Advisor around!! Very fair and honest and they always do what they promise. Bachman is a Great dealership.
Would never consider having service done anywhere else. The whole Bachman group does it the right way.
Great experience! Tammy is very personable. She listened to what I wanted/needed and was objective in helping me explore all my options. The manager worked to meet my needs. And the financial officer was great in explaining everything and the options available to me. I’ve had bad experiences at other dealerships but not here! Would definitely recommend!
Great customer service from my guy Devin, he’s the best in the biz!
Joe @ Bachman Auto Group was very helpful in getting a deal done! Quick and easy transaction!
Susan Whelan has taken care of my 2015 Volt since I bought it at Bachman. Very pleased
Very busy shop the day of my appointment. I was there to have the oil changed in my Corvette and was fearful I would be there a few hours because the shop was so busy. That was not the case. I was on my way back home in 30-35 minutes.
I needed a new tire for my 2023 Equinox. Since a side-wall puncture can't be fixed, and even though the tire had less than 6,000 miles on it, a new tire was in order. I called the original dealership to get a new tire but I wouldn't be able to get in until 4 days later. I live about 15 minutes from Bachman, so I gave them a call. I ended up talking to Ethan and he took some information and after a while said that he had the right size in a different brand if I wanted it quickly. When you'...
The employees are always pleasant! The work is always done well and is quick!
Quick and clear transaction with all my questions answered
Isaac is our go to guy at Bachman Auto Group. He sold us a nice shiny Land Cruiser and was able to get us the best deal possible in a very competitive market. Our family is grateful for everyone who played a part in making this happen since we’re from out of town. Chris, the manager was very open and honest about the appraisal for our trade in. The lobby was perfect for our three year old to sit and watch some TV or play games on their iPads. If you ever need a vehicle I can’t recommend ...
Loved everything about it
My dad picked up his truck today from this dealership and Joaquin (Jay) Luna made the experience so amazing! He was super friendly and even led me to the coffee bar to make myself comfortable. He spoke Spanish so it made us feel even more welcome! The process to buy the truck was super smooth and there were no issues! Please come to this dealership to get your next vehicle!!
I previously posted a negative review due to having difficulties getting our Chevy Volt battery changed due to a recall. Bachman definitely takes customer concerns to heart. We were immediately called and there was a discussion in which we were presented a very timely solution to our problem. Bachman not only changed our battery out but did an additional service for our vehicle free of charge. In a day in which customer service is not always what it should be, it was refreshing to know that Bachman was deeply concerned about our experience and wanted to make it as positive ...
Service has always been great. Everything done in a timely manner. Clean and comfortable waiting area.
Bachman is 10 out of 10, especially the service team. Tony always takes care of what’s needed with great care and service
Joaquin Luna was great to work with in buying our car - integrity, responsive, follow through, and kind.
Customer Service in setting up the appointmet, advisor Shane, and Cashier were terrific, and have great customer service in mind. Appreciat that
Continued excellent personal service and ease of transactions
Great service during the sale from Arturo. Detailed assistance in delivering the Corvette.
Service was good
I had the pleasure of working with Dakota at Bachman Chevrolet and he has been GREAT! I live in Arizona and I purchased a new C8 through Dakota after hearing great things about this dealership, and I'm glad I listened. Dakota was trustworthy, made the buying process quick and painless, and was very responsive through text messaging. He definitely made the process of buying a car across state lines easy and secure. Thank you, Dakota and Bachman Chevrolet!
Straight forward experience, from placing my corvette C8 order, waiting time, built, delivery, Dealer offsite transactions …. I had no problems. Final transaction , signing agreement also straight forward. Deekoda , my primary contact person from beginning to the end was also excellent. For people out there that are waiting….. please be patience and constrain and shortage supply from chev are not dealership fault. They are trying to help all customers. Financial manager also presented some options to buy. NO high pressure sale. I am very comfortable with Deekoda and Steve …good experience. I will do business again with Bachman and the entire ...
Had the opportunity to work with Jay Luna. Cannot say enough good things about Jay and this dealership. Drove from out of state to purchase a vehicle and they made the experience very easy. Highly recommend!
My vehicle needed service right in the middle of the holidays and the extended warranty company was required to review my vehicle before authorizing service. I received daily updates on the progress while waiting for the inspector. Once everything was approved, the service team was able to repair my vehicle quickly. I can not even imagine better service from a dealer, great communication and prompt once they got the ok.